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CLEAN ENERGY, GREEN FUTURE

Customer Satisfaction Survey

AGRO KIMYA — ENA PRODUCTS

Customer Satisfaction Survey

Your feedback helps us improve product quality, delivery reliability, and customer service.

Evaluation Details

Evaluation Criteria

Rating: 1–5  ·  N/A

Product Quality

Conformity with agreed product specifications

Accuracy and clarity of the Certificate of Analysis (COA)

Condition and cleanliness of tanker / packaging upon arrival

Delivery & Logistics

On-time delivery performance

Communication regarding delivery schedule or changes

Professionalism and safety during delivery / unloading

Documentation & Sales Service

Accuracy of invoices, delivery notes, and other documents

Order confirmation and handling

Responsiveness and accessibility of our Sales team

Complaint & Technical Support

Speed of response to questions, claims, or non-conformities

Quality of technical information, problem resolution and support

Overall Assessment

Overall satisfaction

Would you purchase from us again?

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Thank you for taking the time to share your feedback.

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